How to Make a Complaint

Last updated: October 2026

Every homeowner who contacts Roomsrural Restoration should get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template, not legal advice.

What You Can Raise

You can write to us about:

• Your experience calling or contacting Roomsrural Restoration
• The way your personal information was handled
• Content on this site that seems unclear or wrong
• The conduct of a provider we connected you with

Problems With a Provider

Providers in our network are independent businesses. They answer for their own estimates, pricing, work and customer service. If you have a problem with work in your home, start by raising it with the provider and keep a written record.

We still want to know. Feedback helps us keep the network honest, and a provider that repeatedly falls short of our expectations may be removed. Roomsrural Restoration cannot settle contract disputes, issue refunds for a provider's work or make decisions for a provider.

Filing a Complaint

Email contact@roomsrural.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you recall
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

After You Write

We will confirm receipt by email, usually within a few business days. Then we review what happened, which may include contacting the provider. Last, we reply with what we found and any steps we are taking.

If You Are Still Unhappy

You can reply and ask us to take another look. You may also contact your state consumer protection office or attorney general, or your local Better Business Bureau. For issues with licensed contractors, your state contractor licensing board may be able to help.

Contact

Email: contact@roomsrural.garden